Site Incharge

3 weeks ago

Dahej, India SSM Infotech Solution Pvt. Ltd. Full time

Main Accountabilities:
1. Computer Hardware **To handle the site as Site In-Charge in absence of Site In-Charge. ** To take care of all the Server Hardware related issues at site. **To guide / train the Hardware Engineer as and when required / Regular interval. ** Extend Support to Site In-Charge in Material Management. **To attend, diagnose the computer hardware related issues raised by customer. ** Should be able to repair the basic issues of hardware like Keyboard, Mouse, HDD, RAM, Processor Fan, LAN Card, Display Card & Motherboard etc. **Should be able to find out the exact peripheral issue for replacement to minimize the down time of system.**

**2. Computer Software ** To Install windows OS like Windows Xp, NT, 2000, 2003 2008, 2012, 2016, 7 & Windows 10 as per Customer and Industry requirements. **Should be able to trouble shoot the issues of MS OS. ** Having installation knowledge of MS Office, SAP, WinZip, WinRAR, Acrobat Reader, Acrobat Writer, Java Runtime, Flash Player etc. **Having knowledge of cloning the system (OS Cloning).**

**3. Server & Networking ** Having the knowledge of Server / Client architecture & will be able to join the Domain via client system and will be able to troubleshoot the synchronisation issue as and when required. **Having basic knowledge of Network to identify & resolve the communication is sues with Server, Printer, Wireless** Devises etc. and will be able to diagnose & escalate the issues to respective team. - Having basic knowledge of DHCP & DNS so that can diagnose & escalate the DHCP & DNS related issues to respective team.

Challenges:

- Learning new technologies in the dynamic environment.
- Handling multiple complaints simultaneously.
- Coordinating with various teams internally in the organization and Escalate the complaints to the respective team after proper diagnose.

Knowledge, Skills and Experience:

- Degree or Diploma in Engineering or Technology
- Minimum 2 years of experience in the industry.
- Having good knowledge of Computer Hardware (Theory & Practical).
- Having good knowledge of Software’s lie MS OS, MS Office etc.
- Having good knowledge of Server Client Architecture.
- Having good knowledge of Domain.
- Having basic knowledge of Network, DHCP, DNS, Anti-Virus, MS Patch Management etc.
- Time Management / Prioritization Skills.
- Good Communication skill - Verbal & Written.
- Ability to work in Team.
- Willingness to work in Rotational Shifts & Extended Hours.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Desktop support: 5 years (required)

Work Location: In person

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