Customer Relationship Executive

24 hours ago


Noida, India JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Customer Relationship Executive

Property and Asset Management

What this job involves

You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Maintaining a hospitality outlook and always look presentable.
Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
Being familiar with lost and found procedures.
Nominating and attending the training programs at site/ JLL office.
Addressing concerns through daily checking of mails for priority requests.
Ensuring closure of complaints by proper communication to stakeholders.
Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
Updating the handover/ takeover register before end of shift for all completed/pending tasks.
Managing and participating in events, overlooking general maintenance and guest handling.

**Site details**:
You will be working on Lotus Espacia which is a Residential located at __Sec-100, Noida

**Site dynamics**:
**Work Schedule**: Site team: Property Manager +2

**Reporting**:
You will be directly reporting to the Customer Relation Manger /Property Manager as per site.

**Sound like you? Here is what we’re looking for**:
Meticulous and Being Analytical

You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information, using logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. You should be able to handle complaints, settle disputes, and resolve grievances and conflicts.

**Qualifications**:
You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles.
Good Communication skills with fluency in English and Hindi language is a must
Willingness to work in flexible shifts, weekends and holidays is an added advantage

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.



  • Noida, India Viable Outsource Solution Full time

    **Job Summary**: - We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their...


  • Noida, India Designoweb Technologies Pvt Ltd Full time

    We are looking for a customer relationship executive to be responsible for helping the CRM and engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. **Key Functional Responsibilities** - Building and maintaining...

  • PPC Executive

    24 hours ago


    Noida, India Customer Service Executive Full time

    **_URGENTLY HIRING EXPERIENCED CANDIDATES FOR USA SHIFT FOR TECH SALES_** **_**_ - *_* **_TIMING- 6 PM. TO 2AM_** Communication skills - FLUENT ENGLISH INTERESTED CANDIDATES CONTACT ASAP **Job Types**: Full-time, Fresher **Salary**: ₹40,000.00 - ₹80,000.00 per month **Benefits**: - Food allowance - Internet reimbursement Schedule: - Night...


  • Noida, India ENER INDUSTRIES PVT. LTD Full time

    Ensuring regular contact with existing clients to maintain our company's presence. - Build relationships with current and new customers. - Ensure customer satisfaction. - Repairing disengaged or fractured relationships. - Make sure to customers needs to be fulfilled. - look after booking to delivery the product to the customers. **Job Types**: Full-time,...


  • Noida, India Mavericks Education Full time

    Job Description Job Title: CRM Executive Location: Sector 62, Noida Department: Marketing/Sales Reports To: CRM Manager/Head of Marketing Job Overview: We are looking for a motivated and detail-oriented CRM Executive to join our team. The ideal candidate should have at least 1 year of relevant experience in customer relationship management, with a...


  • Noida, Uttar Pradesh, India Strolar Mounting Systems Full time

    **Job description** **Company: Strolar Mounting System Pvt Ltd** **Job Profile: Customer Relationship Executive (Female)** **Experience**: 1-3 Years **Location**:3rd Floor, A48, Sector 67, Noida **Salary : 15000/- To 25,000/-** **Industry**: Mechanical & Engineering. **Roles and Responsibilities** - Maintain high standards of customer services at the...


  • Noida, Uttar Pradesh, India Eternal Hr Services Private Limited Full time

    About UsEternal Hr Services Private Limited is a reputable organization dedicated to delivering high-quality solutions to our clients. Job SummaryWe are seeking a skilled Telesales Officer to join our team. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a proven track record of meeting sales...


  • Noida, India iSHA Technology Solution Pvt Ltd Full time

    **Only Females** **Roles & Responsibilities**: - Build and maintain profitable relationships with key customers. - Understand key customer individual needs and address these. - Answering customer queries and dealing with complaints. - Excellent interpersonal and communication skills. - Maintain a positive attitude focused on customer...


  • Noida, Uttar Pradesh, India Inditab Esolutions Pv. Ltd. Full time

    As a Relationship **Executive**, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and...


  • Noida, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management What this job involves You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by the us....


  • Noida, India E-commerce S. Pvt. Ltd Full time

    **We have urgent requirement**: An Customer Executive Experience is a person who is responsible for providing the best customer experience by addressing customer queries and building relations with customers. A typical day would involve: Handling all customer-related communication. Keeping customers engaged and happy. Coordinating with the internal team...


  • Noida, India JLL Full time

    JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback /...


  • Noida, India Metconnect Infotech Pvt Ltd Full time

    Job Profile : Customer Relationship Manager Salary : 4 LPA Experience : 1 to 3 years **Job Description**: - Communicating with stakeholders regarding project needs and goals. - Contributing to the planning and development of projects. - Supporting the coordination and management of projects. - Researching information as required. - Performing...

  • International Bpo

    4 days ago


    Noida, India Customer Service Executive Full time

    **Night shift** **Salary**: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Night shift Supplemental Pay: - Performance bonus **Experience**: - Technical Sales: 1 year (required)


  • Noida, India Thrive Career Today Full time

    A Executive Customer Experience is a person who is responsible for providing the best customer experience by addressing customer queries and building relations with customers. - Min. 2+ year of experience in a similar role - Primary communication language should be Hindi. Knowledge of other languages (Kannada, Malayalam, Telugu, Tamil) would be an...


  • Greater Noida, India British Columbia College of Management, Knowledge Park 3 Greater Noida Full time

    **Job Profile-** Customer Relationship Executive ( Telecaller) **Qualification-** Any Graduate **Responsibility-** - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution -...


  • Noida, India ConsultantKart.com Full time

    **Job Summary**: We are seeking a dynamic Relationship Executive to join our insurance company in Noida. work independently to achieve targets. The Relationship Executive will be responsible for generating new business leads, closing sales, and maintaining customer relationships. Key Responsibilities: - Identify and develop new business opportunities for...


  • Noida, India Tech2Globe Web Solutions LLP Full time

    Hello Jobseekers, We are hiring a Client Relationship Executive for the US-based IT Company located in Noidare hiring a Client Relationship Executive for the US-based IT Company located in noida **Designation: Client Relationship Executive** **Exp : 2-5 yr** **Domain: Sales & Business Development** **Location: Noida Sec 62** **Salary : 15-30k ( Max)** Job...


  • Noida, India T&N Business Services Pvt. Ltd. Full time

    **Job Responsibilities / Key Deliverables**: - Customer Acquisition - Minimum of 1 crore and above investable surplus - Financial Planning (FP) and Portfolio Services - Execution of transactions post FP and on periodical basis - Manage Private Wealth, PMS and AIF fund related queries - Ensure delivery of various MIS reports as per requirements - To develop...


  • Noida, India Investors Devine Full time

    **Sales Executive** Investors Devine is a Real Estate investment consulting firm that act as a channel partner to help real estate developer firms to do direct sales and grow business at higher velocity in an organized manner. The firm specializes in the field of commercial property investments and now venturing into the residential property segment as the...