Customer Service Officer

3 days ago


Ernakulam, India Intertoons Internet Services Pvt.Ltd. Full time

Looking for **Customer Service Officer with Business Development roles**

**Roles**:

- Assist Office administrator
- Follow up leads to Conversion ( Leads are enquires raised for intertoons, no marketing call roles here )
- Sending Proposals ( based on pre defined templates only)
- Follow up proposal status
- Maintaining Customer records ( CRM Software implemented )
- Customer Co Ordination with Technical Teal
- Manage Customer service requests
- Monitor Social Media
- Co Ordinate online & onsite meetings

**Salary**: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)
- Business development: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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