Office Asst

Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Fixing appointments according to the convenience of clients and customers.
- Interacting with customers to determine whether they have a desirable and shareable experience.
- Helping every customer service professional improve.
- Possessing the knowledge and ability to improve customer service of the organization.
- Creating a pleasant work environment for customer service professionals.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 06/05/2024