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International Process

1 month ago

Gurugram Haryana, India Eserv Consulting Full time

International - Voice Process

Qualifications and Skills

Fluency in English (Mandatory skill)

Excellent communication skills (Mandatory skill)

Customer service orientation (Mandatory skill)

Problem-solving abilities

Ability to work in a fast-paced environment

Active listening skills

Cultural awareness

Ability to handle stress and pressure

Roles and Responsibilities

Handle inbound and outbound calls from international clients.

Provide excellent customer service and support.

Resolve customer issues and complaints promptly and effectively.

Maintain accurate records of customer interactions and transactions.

Follow communication procedures, guidelines, and policies.

Contribute to team efforts by accomplishing related results as needed.

WhatsApp-9355510911

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9355510911