Telesales Representative

3 weeks ago


Mumbai Maharashtra, India Ennoble Social Innovation Foundation Full time

**Responsibility**:

- Contact potential or existing clients to inform them about a product or service using scripts
- Answer questions about products or the company
- Enter and update client information in the database
- Take and process in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to get client appointment and facilitate future business
- Keep records of calls and note useful information.
- Proven experience as tele-sales representative or other sales/customer service role
- Proven track record of successfully meeting goals over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus

**Experience**:2 years to 3 years in tele-sales.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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