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Operations Deposit

1 month ago

Gurgaon, India OakNorth Bank Full time

Working closely with the Onshore Teams to ensure the efficient and compliant completion of Deposit tasks. The shift timings would be UK business hours.

**Responsibilities**:

- As part of the Offshore Operations team, the Operational Support Specialist is a key point of contact for the Onshore Operations team
- Working closely with the Onshore Teams to ensure the efficient and compliant completion of Deposit tasks.
- Daily Operation Tasks will include:

- Processing of Customer documents & validation them in-line with Bank’s policy.
- Processing of Funds received for deposit customers through various channels.
- Creation of accounts based on request from clients.
- Effectively complete ad-hoc tasks and initiatives as directed across the business
- Support other BAU requirements of Operations teams aside from primary activities.
- Have a clear understanding of Role of Operations in the Life Cycle of Product.

**Desired skills and Personal attributes**:

- Understanding of the Banking Industry.
- Basic knowledge of corporate/retail banking products & concepts.
- Excellent communication both oral & written required
- Computer literate and the ability to work on a variety of IT platforms
- Should be a team player.
- Energetic, enthusiastic, driven to go the extra mile
- Flexible, eager to learn
- Open to occasional weekend work and/or evening hours when and if required
- Willingness to work flexibly and as part of ONE team, helping out in different business areas as required
- Passionate about delivering excellence in service and quality

The key responsibility of this role is to support the origination and in-life management of deposit products by ensuring an exceptional customer journey throughout the product life cycle.

About Us
- Banking should be barrier-free. It’s a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools.
- And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.
- But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.
- Our story
- OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said ‘no’. Unfortunately, all major banks in the UK were using the same computer - and it was broken.
- Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan?
- The industry was backward-looking and too focused on historic financials, rather than future potential.
- So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses?
- No more what ifs, OakNorth Bank exists.