Xfe Broadband

Job Title**:XFE Broadband; Business - DTC**

Reporting to - TM Broadband/Catchment Store Manager

Purpose of the Job

This is a unique opportunity to work in the areas of Filed Sales Executive. The role exists:

- To **create excellence** in **every customer interaction be it through Online lead or Cold calling** & onboard them in Airtel**”.**
- Onboard Customer with **simple and transparent digital experiences **leading to **warm & personalized **outcomes.
- Deliver **First time right experience **to the customer

Deliverables (key responsibilities)

**Customer Service**
- Responsible for fulfilling customer appointments, recommending best products and services based on their deep understanding of customer needs and delivering them at their doorstep
- Ensure hassle-free, quick and smooth acquisition journey to delight our customers

**Generate Sales leads**
- Responsible for generating sales through cold calling for various Airtel broadband Plans, products including Mobility, Broadband and Airtel Black for new & existing Airtel customers.
- Create customer prospect funnel by doing activity defined geography/RWA by using the Digital Planner tool
- Deliver on all agreed KPIs with adherence to all the defined processes

**Compliance**
- Ensure compliance with policies and procedures & expected code of conduct

Demonstrate (Key competencies)
- Persuasive Communication Skills
- Sales and Target Orientation
- Neat and well groomed
- Familiar with local geography
- Digital Savvy
- Analytical Thinking

**Skills Required**:

- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding experience to the customers
- Should be able to fulfill leads assigned and generate leads at the same time
- Should be comfortable in field work and doing cold calling in RWA, Commercial complexes and doing road show activities
- Ability to connect with customers to understand their needs and provide innovative solutions by upselling and cross selling
- Must be digital savvy, comfortable in handling customer journey on digital platforms

**Educational Level**:
XII pass

Graduate (preferred)

**Work Experience**:
Minimum 1-2 years of Door to Door sales experience and filed sales exposure (relevant experience is added advantage)

Pay: ₹14,000.00 - ₹21,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person