Customer Support Assistant

7 months ago


Bhavnagar, India YatraDham Eservices Private Limited Full time

**Job Title**: Customer Support Assistant

**Job Type**: Full-time

**Location**: Vijayrajnagar,RTO Road, Bhavnagar, Gujarat

**Responsibilities**:

- Resolving customer complaints and issues in a calm and efficient manner.
- Providing product and service information to customers.
- Maintaining accurate records of customer interactions and transactions.
- Identifying and escalating priority issues to the appropriate channels.
- Collaborating with other departments to ensure customer satisfaction.

**Requirements**:

- High school diploma or equivalent.
- 1+ years of experience in customer service/Freshers can also apply.
- Excellent communication skills.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills.
- Proficient in Microsoft Office and CRM software.

Ability to work independently and as part of a team.

Customer Support Assistant, Customer Service Representative, Customer Support, Customer Service, Communication Skills, Multitasking, Problem Solving, Microsoft Office, CRM Software ,Bhavnagar

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Do you have computer knowledge ?

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7984439847



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