Fashion Designer
6 months ago
**Note**:
**Role Overview**:
The Designer & Store In-Charge is a pivotal role responsible for managing the store's walk-ins, understanding customer requirements, providing fabric options, facilitating customization, and ensuring a seamless order conversion process. This role involves staying updated on the latest trends, suggesting innovative designs to customers, and actively engaging with customers through various channels, including in-store visits and social media interactions.
**Key Responsibilities**:
- Customer Interaction: Greet and assist walk-in customers, understanding their specific requirements for customized clothing.
- Engage customers in discussions about design preferences, fabric choices, and customization options.
- Showcase and explain available fabric options to customers, helping them make informed decisions.
- Provide expert advice on fabric suitability for different designs and preferences.
- Customization Assistance: Assist customers in customizing their orders, ensuring their unique requirements are accurately captured.
- Collaborate with customers to create personalized designs that align with their vision.
- Order Conversion: Ensure a smooth and efficient order conversion process, providing all necessary details to the production department.
- Communicate order specifications, deadlines, and any special considerations to the Production Coordinator.
- Production Follow-Up: Follow up with the production department to track the progress of customer orders.
- Address any production-related queries promptly and ensure orders are completed on time.
- Trend Awareness: Stay informed about the latest fashion trends, design concepts, and fabric innovations.
- Suggest and showcase the latest designs to customers, providing them with trendy and appealing options.
- Customer Engagement (In-Store and Online): Attend to customer queries and requests received through various channels, including WhatsApp, social media, and phone calls.
- Provide timely and accurate information, ensuring a high level of customer satisfaction.
- Communication Skills: Demonstrate effective communication skills, both in-person and through digital channels.
- Articulate design concepts, fabric details, and customization options clearly to customers.
- Sales Assistance: Actively contribute to the store's sales goals by converting customer inquiries into successful orders.
- Upsell and cross-sell additional products or services as appropriate.
Qualifications and Skills:
- Bachelors in Fashion Design / Fashion Technology /
- Previous experience in a similar role, preferably in the retail or custom clothing industry.
- Strong interpersonal and customer service skills.
- Knowledge of fabrics, fashion trends, and customization processes.
- Excellent communication skills, including proficiency in handling social media queries.
- Detail-oriented and organized with a focus on customer satisfaction.
**Salary**: ₹20,000.00 - ₹23,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9566112554
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