Travel Agent

3 weeks ago


Sakinaka Mumbai Maharashtra, India Etraveli India Pvt Ltd Full time

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Our major offices are in Sweden (HQ), Canada, Greece, India (Mumbai & Pune), and Poland.

**Duties & Responsibilities**:
**We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be**:

- Assist customers with their quesries over calls & chats.
- Working in a state-of-the-art contact center, as part of a dynamic customer support team
- Work on GDS and resolve customer complaints and address accurate information
- 24/7 according to schedule Rotational (Night shifts are included

**Requirements**:

- Should have at least one year of experience in a call center environment.
- Excellent written and verbal communication skills in EnglishSelf-driven, proactive, and results-oriented
- Good attention to detail
- Well organized, persistent with multitasking skills
- Competent quantitative skills (good in calculations)
- Ability to manage change and work under pressure
- Communicate and work closely with other departments to remain current on any updates

**Preferred Requirements**:

- Travel Industry knowledge is a plus.
- Exceptional customer service skills and sales abilities
- Ability to multi-task and work in a fast-paced work environment.

**Diversity disclaimer**

Pay: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person


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