E Commerce Executive

2 months ago


Mumbai, India Client of Dreamrose Consultants Full time

Handling all the post sales activities.
- Handling Customer Service and Operations.
- Order processing across categories, across marketplaces like Amazon, Walmart, Sears, EBay and so on (US and UK based).
- Managing the tracking system right from shipment to the delivery of the product.
- Replying to customer messages on all third-party market places. (Amazon, Walmart, Sears, Ebay and so on)
- Handling the queries raised by customer on product or shipment and co-ordinating with vendors to resolve the same.
- Handling the return process from initiation to refund or replacement.
- Maintaining accurate reports.

**Requirements**:

- Should have worked in jewelry category
- Should have experience in working on US and UK based marketplaces. (Amazon, Walmart, Sears, Ebay, Overstock, etc.)
- Should have minimum experience of 2-3 years
- Preferred experience in vendor management. (Mainly co-ordination for return and refunds)
- Should have knowledge of US based shipping label creation.
- Should be thorough with knowledge of all the Third-party Market Place Policies of US based.
- Communication Skills in English - Spoken and Written (Medium to Proficient)
- Proficient with Microsoft Excel.

Qualifications : Minimum H.S.C

**Benefits**

Salary bracket - 18,000 - 25,000 pm

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Current CTC ? (monthly)

**Experience**:

- Listing: 1 year (required)
- total work: 1 year (required)

**Speak with the employer**
+91 8591347993



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