Tele Sales Executive

2 months ago


New Delhi, India GG Enterprises Full time

**JOB DESCRIPTION FOR THE POST OF TELESALES EXECUTIVE**

Vacancy : 3

**Experience**: 2 years

**Key Account Abilities**:

- To call on leads received from various sources.
- Follow up on incoming leads
- Regular touch with new and old customer
- To develop sales with validated customer.
- To resolve queries over call and mail.
- Contacting potential customers to educate them about our product.
- Asking questions to understand customer requirements and close sales.

Key Responsibilities:

- Make outbound calls to potential customers to generate sales leads
- Identify customer needs and recommend solutions that meet those needs
- Maintain an organized database of all sales activities and customer interactions
- Achieve or exceed weekly and monthly sales targets
- Provide excellent customer service and maintain strong relationships with customers
- Continuously educate yourself on the company's products, services, and competition
- Participate in team meetings and training sessions to continuously improve your sales skills

A Key Result Area (KRA) for a Telesales role can vary based on the company and its specific goals, but here are some common KRAs for Telesales positions:

- Sales targets: This is a common KRA for Telesales representatives, where they are expected to achieve a certain amount of sales within a specified timeframe.
- Call volume: Another common KRA is to make a certain number of calls per day, week or month. This measures the level of activity of the Telesales representative.
- Lead generation: Generating leads and building a pipeline of potential customers is another important KRA for Telesales.
- Conversion rate: The percentage of calls that result in a sale is an important KRA for Telesales representatives.
- Customer satisfaction: Ensuring that customers are satisfied with the product or service and the experience they receive while talking to the Telesales representative is also a crucial KRA.
- Quality of data: Another KRA for Telesales is to maintain the accuracy and quality of customer data.
- Required good communication skills in Hindi & English.
- Should be willing to communicate and connect with people
- Strong Follow up Skills.
- Positive Approach

0-1 Year - Tele **sales executives in our company**:
Salary increases every year. Promotions as below:
0-1 Year - Telesales

1-2 Years - Sales Associate (Handle Mid Level accounts)

2-3 Years - Business Development Executive (Handle Mid Level accounts)

3-5 Years - Asst Sales Manager (Handel Big Accounts of the company)

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)


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