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E Commerce Telecaller
4 weeks ago
_**Greetings**_,
**We have Urgent opening for E-commerce Sales Telecaller**
**Location**: Kilpauk
**Experience**:
Customer support/ tele sales 1 year
**Languanges **Hindi, Tamil ,English
**Roles & Responsibilities**:
1. Make outbound calls to prospective customers to promote and sell our products on our e-commerce platform.
2. Handle inbound inquiries and provide product information, pricing details, and assist customers in making purchasing decisions.
3. Build and maintain strong customer relationships through excellent communication and follow-up skills.
4. Achieve and exceed sales targets and KPIs on a weekly and monthly basis.
5. Upsell and cross-sell products to maximize revenue opportunities.
6. Keep accurate records of sales activities and customer interactions in our CRM system.
7. Collaborate with the sales team to develop strategies for expanding customer base and increasing sales.
**Requirements**:
1. Fluency in English, Tamil, and Hindi languages is essential.
2. Proven experience in telesales or customer service roles, preferably in an e-commerce environment.
3. Excellent communication skills, both verbal and written, with a persuasive and friendly demeanor.
4. Ability to work in a fast-paced environment and adapt to changing priorities.
5. Strong negotiation and persuasion skills.
6. High school diploma or Degree; additional certification in sales or marketing is a plus.
**Benefits**:
1. Competitive salary with attractive commission structure.
2. Opportunities for career growth and advancement.
3. Health insurance and other benefits.
4. Fun and supportive work environment with a diverse team.
5. Ongoing training and development opportunities to enhance your skills.
**mobile:
8939835660
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- Customer support: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
- Tamil (required)
Work Location: In person
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