Chat/voice Process-international Bpo Customer
4 months ago
**-Looking for Immediate joiners, for Mohali/Chandigarh location**
**-Face to Face round of interviews only**
Handle Queries & Complaints (International voice/non-voice process)
- Ensuring end to end resolution
- Ensure significant improvement in customer experience
- Researching, prioritizing & following up with clients about their concern.
Excellent English
Ability to compose grammatically correct, concise & accurate paragraphs
Must be comfortable in rotational shifts
UG/Grad
Fresh/Exp.
Immediate joiners only
Work from office only
**Perks and benefits**
Good Salary & great Incentives
5 days working
EPF & ESI
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹32,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
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