Audit & Quality Sector -44
5 months ago
**Job Information**:
Industry
**Financial Services***
City
**Sector -44***
State/Province
**Haryana***
Country
**India***
Zip/Postal Code
**122003***
**About us**:
- indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.- Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are - lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto
- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.- We are rapidly growing team passionate about solving massive challenges around financial well-being.- We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.- **Defining industry and role specific Quality Audit parameters for - Voice/Non-Voice/Field Teams.**
- ** Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvement**
- ** Run through all communications/templates used for customer interaction, periodically, and suggest changes/improvements.**
- ** Should be able to define Quality parameters for all verticals of
- Service, Sales and Field teams.**
- ** Collaborate with stakeholders and create SOPs leaving no space for errors.**
- ** Really proficient of working on MS Power Point and Word.**
**Requirements**:
- Atlease 2 years of relevant Experience in Quality
- Understand the Quality tools and able to use them
- Graduate
**Benefits**:
- Best place to work
- Competitive salary
- Full Medical and Accident Insurance
- Company Paid Vaccination of Employee and Family
- On-roll Employee - not on agency payroll
- Employee Referral Bonus
- On-time Salary and Incentive
- Job Stability - 0 Employees Laid Off due to Covid
- Different Businesses - Locker, Loan, Digital Gold
- Tremendous Growth Opportunity
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