Patient Concierge

5 months ago

Bengaluru, India Acumont Solutions Full time

Hello,

Greetings of the day.

We are hiring for well-known healthcare solutions Company.

**Role & responsibilities**:

- Assisting Clients for Health Screening (Offsite), Vaccination Support (Camp and VVIP Client

house visit), Hospital Visit (Admission & Discharge), Reports collection, Medicines Delivery,

coordinate cross-functional teams, and communicate with internal and external parties
- On a daily basis visit report to be updated for overall customer experience.
- Liaising with vendors (Diagnostic centers / Hospitals / Clinics / Multispecialty Hospitals /

Pharmacy / Vaccination camp / Ambulance service etc)
- Customer experience to be captured via feedback or review ratings through Google, Play
- Follow set policies and procedures when dealing with escalation/concerns or issues
- Be flexible about your job and assigned task

Education: Bachelor's degree

Required Experience: 2 to 4 years

Role: Executive

Industry: Healthcare

Category: Operations

Employment type: Full time

Role:
Guest Services
- Salary:
Not Disclosed by Recruiter
- Industry:
Medical Services / Hospital (Diagnostics)
- Department:
Customer Success, Service & Operations
- Role Category:
Voice / Blended
- Employment Type:
Full Time, Permanent
- Key Skills

communication skills

Hospitality

operations

Guest Handling

GRE

Guest Relations

Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
Any Graduate

**Company Profile**:

- Acumont Solutions
- India's first Health-maintenance organization which aims at providing end-to- end coordinated, personalized, convenient, and affordable care to a client base of over 250
- companies like Microsoft, KPMG, Deloitte, Tata, HDFC, etc. We provide assured care, delivered with empathy.
- Company Info

Contact Company:
Acumont Solutions

Address:
Bangalore

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