Back Office Executive

2 weeks ago

Shakespeare Sarani Kolkata West Bengal, India Mehul Patodia HUF Full time

**Job Title: Guest Experience & Homestay Operations Coordinator**

We are in search of a dedicated and versatile individual to serve as our Guest Experience & Homestay Operations Coordinator. This role encompasses ensuring outstanding guest experiences at our primary homestay while also remotely managing the needs of our other properties and overseeing caretakers. Below is a detailed overview of the responsibilities and qualifications for this position:
**Responsibilities**:
1. **Guest Experience Management**:

- Welcome guests warmly, facilitate smooth check-ins, and assist with any inquiries or requests during their stay.
- Develop personalized itineraries and provide recommendations for local attractions and activities.
- Handle payment transactions accurately and ensure compliance with financial procedures.
- Maintain regular communication with guests to address their needs and concerns promptly.

2. **Documentation and Remote Operations**:

- Collect and organize guest identification documents, ensuring compliance with regulations.
- Oversee remote operations of other homestays, including coordinating with caretakers and addressing any issues that arise.
- Conduct periodic checks on other properties to ensure adherence to quality standards and guest satisfaction.

3. **Caretaker Management**:

- Supervise and manage caretakers at multiple homestay locations, providing guidance and support as needed.
- Coordinate caretaker schedules, tasks, and responsibilities to ensure smooth operations at all properties.
- Conduct training sessions for caretakers to uphold service standards and enhance guest experiences.

4. **Communication and Availability**:

- Communicate regularly with caretakers to provide updates, instructions, and feedback on homestay operations.
- Act as a liaison between guests, caretakers, and management to facilitate seamless communication and resolution of issues.

5. **Basic Computing and Reporting**:

- Utilize basic computing skills to manage reservations, update guest information, and generate reports as required.
- Maintain accurate records of guest interactions, payments, and operational activities using software tools and spreadsheets.

**Qualifications**:
1. **Hospitality Experience**: Previous experience in hospitality_ **is preferable **_, guest services, or property management is preferred, with a strong focus on delivering exceptional guest experiences.

2. **Leadership Skills**: Ability to effectively lead and manage remote teams, including caretakers, and provide clear guidance and support to ensure operational excellence.

3. **Organizational Skills**: Strong organizational abilities to manage multiple homestays, schedules, and tasks efficiently, with attention to detail and accuracy.

4. **Communication Skills**: Excellent verbal and written communication skills to interact professionally with guests, caretakers, and team members, and convey information clearly and effectively.

5. **Flexibility and Adaptability**: Willingness to work flexible hours, including weekends and holidays, and travel to other homestays as needed for checks or emergencies.

6. **Problem-Solving Abilities**: Resourcefulness and quick thinking to resolve guest issues and operational challenges promptly, ensuring guest satisfaction and retention.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

Expected Start Date: 01/07/2024

  • Back Office Assistant

    3 weeks ago

    Shakespeare Sarani, Kolkata, West Bengal, India Recall Full time

    2 years experience required in the field of Back Office Executive. - Must have Computer Proficiency in PowerPoint Presentation, Microsoft Word, Excel, E-Mail Drafting, Letter Drafting. - Language Known - English, Hindi and Bengali. Pay: ₹10,262.35 - ₹24,487.88 per month Schedule: - Day shift **Education**: - Bachelor's...

  • Back Office Executive

    2 weeks ago

    Kolkata, West Bengal, India Fashion World Garments Pvt Ltd Full time

    A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives.. **Job Types**: Full-time, Permanent **Salary**:...

  • Back Office Executive

    2 days ago

    Kolkata, West Bengal, India Fashion World Garments Pvt Ltd Full time

    A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives.. **Job Types**: Full-time, Permanent Pay:...

  • Back Office Executive

    2 weeks ago

    Kolkata, West Bengal, India Brainium Information Technologies Pvt. Ltd. Full time

    Minimum 2 years of experience as Back Office Executive **Back Office Executive Responsibilities**: - Performing market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Processing...

  • Back Office Executive

    7 days ago

    Kolkata, West Bengal, India Mindshaft Media Pvt Ltd Full time

    Data Management: The back office executive’s principal duty is to manage data and information. This duty includes gathering, compiling and organising the data which is essential for the company’s other business operations. These executives are also responsible for maintaining policies to offer a high degree of support to the team members and recording...

  • Back Office Executive

    1 week ago

    Kolkata, West Bengal, India Bonn Tonn- Gourmet Full time

    **Job Title: Back Office Executive** **Company: Bonn Tonn Gourmet** **Location: 3, Alipore, Burdwan Road ,Kolkata -700027** *** **Salary Range: 10,000/- to 15,000/- per month** **Working Hours: 9:30 am - 7:30 pm** **Age Limit: 20 to 35 years old** **About Us**:Bonn Tonn Gourmet, a premier gourmet gift studio, is on the lookout for a dedicated and...

  • Back Office Executive

    5 days ago

    Kolkata, West Bengal, India Brainium Information Technologies Pvt. Ltd. Full time

    _Minimum 2 years of experience as Back Office ExecutiveBack Office Executive _ **Responsibilities**: Performing market research. Gathering and processing research data. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control. Organizing staff meetings and updating calendars. Processing company...

  • Back Office Executive

    3 weeks ago

    Kolkata, West Bengal, India AD ELECTRO STEEL CO. PVT. LTD. Full time

    **Back Office Executive Responsibilities**: - Must have knowledge of tender of government portal. - Performing market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Processing...

  • Back Office Executive

    3 weeks ago

    Kolkata, West Bengal, India Cubic Jobs Full time

    We are looking for back office executive with good english communication and MS Excel and MS word. 3 Years of experience, salary upto 15000/ - Regards Pay: ₹10,000.00 - ₹15,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Back Office: 3 years (preferred) Work Location: In person

  • Back Office Executive

    3 weeks ago

    Andheri West, Mumbai, Maharashtra, India Design office architects Full time

    **Back Office Executive Responsibilities**: - Gathering and processing research data. - Assisting and coordinating with the team. - Assisting the Front Office. - Organizing and updating calendars. - Processing company receipts, invoices, and bills. - Assisting management. **Back Office Executive Requirements**: - Bachelor’s degree in business...

  • Back Office Executive

    2 months ago

    Shakespeare Sarani, India CMI Learning & Development Pvt. Ltd. Full time

    Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift **Speak with the employer** +91 7595049569

  • Back Office Executive

    4 weeks ago

    Kolkata, West Bengal, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 68503- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 1.80 LPA TO 3.00 LPA- Location: - Kolkata Posted On: 21st Sep, 2023 **- Prepares, compiles, and sorts documents for data entry. Maintains a filing system and protects confidential customer information. Have a good knowledge of...

  • Back Office Executive

    2 weeks ago

    Kolkata, West Bengal, India primark Industries Full time

    We are hiring Front office Executive Profile - Front office Executive Location - Kolkata Qualification - Graduation Experience - 1yrs Salary - 12k - 15k Gender - Female Age - maximum 40yrs 2) Smart **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Back Office Executive

    3 weeks ago

    Kolkata, West Bengal, India Escalated Wealth Distributors LLP Full time

    **Hiring for experienced back office executives.** - Administrative Support - Assisting in day-to-day administrative tasks such as managing correspondence, scheduling appointments, and organizing meetings. - Coordinating office activities and operations to ensure efficiency and compliance with company policies. - Data Management - Managing and organizing...

  • Back Office Executive

    2 weeks ago

    Kolkata, West Bengal, India Winfinix Private Limited Full time

    Position - Back Office Executive Grade - Executive Skills Required - Advance Excel, Word Qualification - HS Office Time - 10am to 7am Experience - Minimum 1 yr in similar field. Pay: ₹8,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...

  • Back Office Executive

    3 weeks ago

    Kolkata, West Bengal, India Cubic HR Full time

    Greetings!!! We are looking for a Back Office Executive Industry - Painting Location - B.B.D BAG Skills - Admin work relating to documentation, back office coordination, dispatch, delivery coordination, paper work, filing - Tender monitoring: giving documents for tender filing, recording the same in Excel, monitoring timely bidding and uploads - training...

  • Back Office Executive

    2 weeks ago

    Kolkata, West Bengal, India Cubic HR Full time

    Greetings!!! We are looking for a Back Office Executive Industry - Painting Location - B.B.D BAG Skills - Admin work relating to documentation, back office coordination, dispatch, delivery coordination, paper work, filing - Tender monitoring: giving documents for tender filing, recording the same in Excel, monitoring timely bidding and uploads - training...

  • Back Office Executive

    3 weeks ago

    Kolkata, West Bengal, India Winfinix Private Limited Full time

    Position - Back Office Executive Grade - Executive Skills Required - Advance Excel, Word Qualification - HS Office Time - 10am to 7am Experience - Minimum 1 yr in similar field. **Salary**: ₹8,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus -...

  • Back Office Executive

    4 days ago

    Kolkata, West Bengal, India Adwalnut Technologies Pvt Ltd Full time

    We are looking for a Computer assistant to join our team!As a back office executive, you will be reporting to the back office manager and assisting with various administrative duties. **Responsibilities**: - Conducting market research to better comprehend prevailing consumer behaviors. - Reviewing our former campaigns to ascertain areas of strength and...

  • Job Opening for Back Office Executive

    4 weeks ago

    Kolkata, West Bengal, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 62943- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 3.0 Year(s)- CTC Salary: 2.00 LPA TO 2.40 LPA- Location: - Kolkata Posted On: 26th Jun, 2023 **Back-Office Executives: Duties And Responsibilities**: The back office executive should be quick and efficient to provide the needed support to the front...