Customer Relation Executive
2 weeks ago
**Job description**
**Roles and Responsibilities**
1. Handling Inbound & Outbound calls
3. Making Follow-up calls & Fixing appointments
4. Outbound Calling on Data collected through lead generation activities
5. Handling the customer queries
6. Coordinating with other departments.
7. Provide daily reports
8. Keep records of call
9. Building and maintaining profitable relationships with key customers.
10. Resolving customer complaints quickly and efficiently.
11. Freshers also can apply.
- Minimum of 2 years of experience
- Communication
- Excellent communication in English & Hindi (mandatory) & Regional language. Arabic is added advantage
- Basic computer operating knowledge.
- Ability to multi-task, prioritize and manage time effectively
**Salary**: ₹180,000.00 - ₹300,000.00 per year
Schedule:
- Morning shift
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (required)
**Language**:
- Hindi (required)
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