Team Member

3 days ago


Delhi, India People North Full time

**Team Member**

**Reporting to: Cafe Manager**

**KRA**:
Implement all SOPs

Ensure Sales and Profitability through excellent customer service

Drive sales through up and cross-selling

**Knowledge, Skills & Abilities**:

- Excellent communication skills
- Ability to work in a Team
- Sales orientation
- Excellent customer handling skills

**Qualifications**:
**Exposure**:

- HM Graduate
- Graduate

**Duties & Responsibilities**:
**Operation**:
Ø Ensure guest comfort

Ø Order Taking & billing

Ø Handle the customer complaints

Ø Customer Service/ Follow-ups

Ø Service Recovery

Ø Inventory management

Ø Maintain SOP checklist

Ø Asset & Equipment maintenance

Ø Maintain Reports

Ø Handle billing compliances

**Salary**: ₹150,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Speak with the employer**
+91 09830948181


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