Subject Matter Expert

3 weeks ago

Kolkata West Bengal, India HSBC Full time

-Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **Subject Matter Expert**
- Opportunity: Ensure high quality service to the business area and client, ensuring that risks are minimized, and profit is maximized through effective management of costs/resources. Ensure that process and procedures are continually reviewed and improved, and the changes are communicated and implemented effectively. The job also entails checking on internal audits and measures undertaken and regularly reviews them in order to maintain quality and productivity at the optimum level.
- Impact on the Business: Contribution towards sustainable savings in relation to Process Efficiencies
- Supporting each global product on a regional basis by function or market.
- To plan for standardization of ISV processes by sharing the best practices across the various markets with the aim to enhance cost effectiveness and efficiencies.
- Customers and/or Stakeholders: Supporting Corporate Trust & Loan Agency, covering UK or US for multiple clients.
- Establish and maintain effective relationship with customer, business areas, International central securities depository (ICSD’s) and identify areas of service improvements, adhere to defined process KPIs and PLAs. Proactively identify and improve on service delivery
- Engagement with Business Partners to understand and work on improving customer satisfaction.
- Leadership and Teamwork Deputize the line manager in his / her absence and manage team / deliverables effectively, Responsible for coordinating and implementation of process improvement initiatives; deliver process training to build a strong bench of technically strong cross trained team members.
- Operational Effectiveness and Control
- Staff will be undertaking a high-risk role hence is expected to be fully aware and cognizant of the requirements of financial crime risk polices and guidelines
Requirements
- Degree in finance and accounting and/or related qualifications and/or relevant work experience.
- Excellent knowledge in accounting principles and fundamentals of accounting.
- Basic knowledge of Custody, Depository, Capital Markets and Financial Instruments
- Excellent knowledge of MS Office, with good numerical and analytical skills.
- Effective Time Management and ability to multi task work and priorities to meet defined deadlines
- Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
- Ability to build excellent rapport and working relationship with other departments and jurisdiction; thus ensuring smooth operations.
- Ability to learn quickly and transfers knowledge appropriately
- Able to deliver under challenging environment with tight timelines

**You’ll achieve more when you join HSBC.**

**Issued by HSBC Electronic Data Processing (India) Private LTD

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