Cloud Administrator
5 months ago
**Cloud Infrastructure Management**:
- Deploy, manage, and maintain cloud resources (e.g., virtual machines, storage, networks) in AWS Cloud.
- Implement and manage infrastructure as code solutions using tools like CloudFormation.
- Ensure high availability and performance of cloud infrastructure.
- Implement and manage monitoring tools to track the health, performance, and capacity of cloud resources.
- Analyze monitoring data to identify and resolve performance bottlenecks and optimize resource utilization.
- Implement and enforce security policies and procedures to protect cloud infrastructure and data to meet industry standard compliance.
- Ensure compliance with relevant industry standards and regulations.
- Automate routine tasks and processes using scripts.
- Develop and maintain infrastructure automation scripts and tools.
- Troubleshoot and resolve cloud infrastructure issues in a timely and efficient manner.
- Work within the technical team & other teams to identify and resolve complex technical problems.
- Maintain accurate and up-to-date documentation of cloud infrastructure and processes.
- Share knowledge and expertise with other team members.
**Server Administration**:
- Linux/ Windows Server Administration and Management.
- Knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
- Keeping a watchful eye on server performance metrics like CPU usage, memory, storage, and network activity. Identifying and troubleshooting any performance bottlenecks or issues that could impact system uptime and user experience.
- Implementing and maintaining robust security protocols to safeguard server systems from unauthorized access, malware, and other threats. Establishing regular backup procedures to ensure data recovery in case of system failures.
- Diagnosing and resolving server hardware and software issues to minimize downtime and ensure smooth operation.
- Collaborating with end-customers to resolve server-related problems and answer technical questions on the helpdesk tickets.
- Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.
- Ensure adherence to customer SLAs across all levels
**Requirements**:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 2 years of experience in cloud administration, preferably with [Cloud Platform (e.g., AWS, Azure, GCP)].
- Proven experience in provisioning, managing, and troubleshooting cloud resources.
- Proven Experience and knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
- Strong understanding of cloud security principles and best practices.
- Excellent analytical and problem-solving skills.
- Ability to work independently and as part of a collaborative team environment.
- Excellent written and verbal communication skills.
- Web hosting background preferred
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