Ticketing Executive

**Key Responsibilities**:

- **Ticketing & Reservations**:

- Book and issue domestic and international flight tickets as per customer requirements.
- Handle bookings for accommodations (hotels, resorts, etc.) and ensure clients get the best options based on their preferences and budgets.
- Provide information on travel schedules, ticket availability, and pricing.
- Manage changes, cancellations, and rebookings for clients as necessary.
- **Tour Planning & Coordination**:

- Plan and organize customized tours for individuals and groups (domestic and international).
- Coordinate with hotels, transport providers, and local agents to ensure smooth travel arrangements.
- Provide customers with detailed itineraries, including transportation, accommodations, and activities.
- Handle special requests from clients such as guided tours, adventure activities, and group events.
- **Customer Service**:

- Offer travel advice and assist clients in choosing suitable travel packages and destinations.
- Ensure high levels of customer satisfaction and manage any complaints or issues promptly.
- **Administrative Support**:

- Maintain accurate records of bookings, payments, and client information.
- Keep up-to-date with the latest travel trends, promotions, and deals.
- Ensure compliance with travel regulations, policies, and industry standards.

**Requirements**:

- Proven experience in ticketing and tour operations, preferably in a travel agency environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good organizational and time management skills.
- Attention to detail and the ability to multitask in a fast-paced environment.
- A passion for travel and customer service excellence.
- Ability to work flexible hours, including weekends and holidays, as required.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for travel and familiarization trips.
- Friendly and supportive work environment.
- Professional growth and development opportunities.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- total work: 5 years (preferred)

Work Location: In person