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Customer Relationship Executive
7 days ago
Responsibilities:
- Cultivate strong relationships with customers.
- Address customer inquiries
- Assist customers in planning and booking travel arrangements.
- Provide personalized travel recommendations and advice.
- Coordinate with internal teams and external partners for seamless travel experiences.
- Handle customer complaints and escalate complex issues as needed.
- Gather feedback and promote loyalty programs or special offers.
- Maintain accurate records of customer interactions using CRM software.
- Stay updated on industry trends and travel regulations.
- Collaborate with sales and marketing teams for upselling opportunities.
**Salary**: ₹8,519.22 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9847418284
Application Deadline: 12/04/2024
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