Contractor - SAP C4c

2 months ago

Pune Maharashtra, India Yash Technologies Full time

Date: Mar 18, 2024- Job Requisition Id: 56577- Location: Pune, INYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

**We are looking forward to hire SAP Cloud for Customer (c4c) Professionals in the following areas**:
**Experience**:
8-11 Years
- Map client business requirements to **SAP C4C (Cloud for customer) **functionalities.
- Customize and configure SAP C4C to meet specific needs.
- Design and implement necessary modifications.
- Identify gaps and issues in SAP C4C implementations.
- Collaborate with customers to troubleshoot software problems.
- Investigate and resolve technical issues promptly.
- Perform as an individual contributor with complete accountability for assigned tasks.
- Mentor Junior consultants in the team and provide assistance in case needed.
- Execute unit testing to ensure the accuracy of his/her developments.
- Participate and Contribute to internal training activities for upskilling of self and others
- Realize the development/requirement as per the technical specification provided.
- Ability to help resolve complex technical issues and manage critical/complex situations.
- Adhere to all coding standards and performance measures, as per customer/organization guidelines.
- Participate in testing activities along with functional counterparts and provide quick resolutions.
- Coordinate with the functional team for requirement gathering/understanding and to convert functional specifications to technical specifications.
- Must have experience in Support and Rollout Projects. Experience in E2E implementation would be an added advantage.

**Required Technical Competencies**:
**Customer Management**:

- Has basic knowledge of customers' business domain and technology suite.
- Can use latest technology and handle customer escalations.

**Projects Documentation**:

- Has a clear understanding of Documentation involved in projects like BBP & Solution Design, FS, Test Scripts, and Timesheets.
- Able to build into required project documentation.

**Domain and Industry Knowledge**:

- Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies.
- Able to analyze the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement.

**Requirement Gathering and Analysis**:

- Able to prototype / design a prototype of an example system that can be demonstrated to stakeholders.
- Extract functional and non-functional requirements from business requirements and document a system / software requirements specification for low to medium complexity scenarios.
- Analyse the impact of change requested / enhancement / defect fix.
- Identify dependencies and interrelationships among requirements, as well as assumptions and transition requirements for the engagement.

**Test Management**:

- Perform unit testing & comparison testing for rehosting and report testing status.
- Execute automation test scripts/manual test cases as per test plan, record findings and DIT Test Cases against the baseline code provided.
- Can identify, report and document defects identified and perform defect fix/ deviations from expected results.
- Create test cases, test scenarios and test data.

**Required Behavioral Competencies**:
**Accountability**:Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

**Agility**:Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

**Collaboration**:Participates in team activities and reaches out to others in the team to achieve common goals.

**Communication**:Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

**Customer Focus**:Displays awareness of customers' stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within a stipulated time.

**Drives Results**:Sets realistic stretch goals for self and others to achieve and exceed defined goals/targets.

**Certifications**:

- Desirable

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

**Our Hyperlearning workplace is grounded upon four princ

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