L2 Splunk/kafka Admin

3 weeks ago


Bengaluru Karnataka, India Airbus Full time

**Grade : E2**

**Location **:Bangalore

**Reporting Manager**:
**Key Deliverables**:
**Success will be measured in a variety of areas, including but not limited to**:

- **Deliver business value as per expected by the business owner**
- **Give a transparent information during the AGILE rituals (Remaining to do and issues encountered) and request help for support**
- **Consistently ensure the on-time delivery and quality (first-time-right) of the sprints**
- **Bring innovative cost effective solutions**
- **Achieve customer satisfaction
**Key Responsibilities**:

- **Take ownership and be available 24 X 7 in case of crisis management**
- **Perform trend analysis on the daily, weekly and monthly KPI reports to identify the potential risks and issues and guide the L1/L2 team to drive them under continuous improvement plans.**
- **Review the Business specific KPI dashboards and suggest value based improvements**
- **Review the Incident, problem and change report and Guide L2 and L1 teams for closures within the SLA / OLA.**
- **Perform the RCA and drive the actions identified for permanent resolution of the issues.**
- **Training actions report including delivery of training materials created**
- **Review the Knowledge articles and suggest improvement and updates periodically**
- **Perform periodic audits and participates in the system improvement audits and contribute to the continuous improvement strategy**
- **Collaborate and contribute to the sprint review/ Planning**
- **Escalation & complaint management on Incident/request & Crisis management**
- **Collaborate with the product owner and leadership for driving the future innovation**
- **Automate, stabilize and sustain the recurring tasks to drive the overall efficiency in the RTM run operations**

**Knowledge & Skills**:

- **Science graduate with 5+ years of experience in Infrastructure monitoring with SPLUNK/KAFKA administration and integrations with multiple teams in matrix organization.**
- **Must Know (expert Level)**
- **Strong Sense of ownership of technical issues and proven capabilities in driving the complex issues to closure**
- **SPLUNK Infrastructure, deployment, integration and administration with certifications**
- **Designing,Implementing functional & technical Kafka solution using best of the art combination of technologies and in line with Airbus Information technology strategy (Security, Digitalization, Cloud, DevOps)**
- **Support and administer hybrid cloud Kafka platform to ensure service continuity and scalability.**:

- **Certified Redhat Linux administrator & strong understanding of the Windows OS**
- **Amazon : AWS EC2, S3, Route53**
- **Expert in Scripting : Shell / Python**
- **Strong Understanding of Network DHCP / DNS / SSL**
- **DevOps : Git / Ansible / Jenkins**
- **JIRA/Confluence**
- **Authent. SAML/Oauth**
- **ITIL Methods for Incidents/Changes/Problem/Escalation Management**
- **Error & Performance Troubleshooting Methodology**
- **Excellent communication skills.**
- **I **ntermediate Knowledge**
- **Agile ways of working**
- **ServiceNow**

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus India Private Limited

**Employment Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
Digital

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.


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