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Digital Response Executive
2 months ago
JOB TITLE:
- Digital Response Executive
YEARS OF EXPERIENCE:
- 1 year
Education:
- Graduate
Job Location:
- Preferably Mumbai
Working mode:
- Hybrid Model
Budget:
- 15000/
- No. of Open Positions:
- 1
Job Role:
*
- Handling Queries on the following mediums
FB & Instagram (DM's & Comments - Organic+Ad Posts)
YT Comments - Organic+Ad Posts
FB Community - Posts & Replies
GMB - DM's, Comments & Reviews
E-Mails
Whatsapp (WATI)
Inquiry Number (Calls)
LinkedIn Post Comments
- Coordinating with concerned departments for resolving queries & closing inbound leads
- Maintaining the First Response Time of 2-Hours & Solution Time of 24-Hours
- Supporting the Automations Team in Updating the Workshop Schedules for various platforms on timely basis
- Supporting the Social Media Team on Research, Live workshops & feedback posts, Group broadcasts, Profile Updates
Proactive & organized
Excellent Communication skills
Good command over English
Bit Versed with Social Media
**Salary**: ₹12,000.00 - ₹14,000.00 per month
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your relevant work experience in handling:
1. Facebook & Instagram
2. DM's Ads and Direct posts
3. Linkedin
**Experience**:
- total work (preferred)
**Speak with the employer**
+91 8591083811
Expected Start Date: 12/06/2023
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