Digital Response Executive

2 months ago


Mumbai, India Growth Vidyapeeth Full time

JOB TITLE:

- Digital Response Executive

YEARS OF EXPERIENCE:

- 1 year

Education:

- Graduate

Job Location:

- Preferably Mumbai

Working mode:

- Hybrid Model

Budget:

- 15000/
- No. of Open Positions:

- 1

Job Role:
*
- Handling Queries on the following mediums

FB & Instagram (DM's & Comments - Organic+Ad Posts)

YT Comments - Organic+Ad Posts

FB Community - Posts & Replies

GMB - DM's, Comments & Reviews

E-Mails

Whatsapp (WATI)

Inquiry Number (Calls)

LinkedIn Post Comments
- Coordinating with concerned departments for resolving queries & closing inbound leads
- Maintaining the First Response Time of 2-Hours & Solution Time of 24-Hours
- Supporting the Automations Team in Updating the Workshop Schedules for various platforms on timely basis
- Supporting the Social Media Team on Research, Live workshops & feedback posts, Group broadcasts, Profile Updates

Proactive & organized

Excellent Communication skills

Good command over English

Bit Versed with Social Media

**Salary**: ₹12,000.00 - ₹14,000.00 per month

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your relevant work experience in handling:
1. Facebook & Instagram
2. DM's Ads and Direct posts
3. Linkedin

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 8591083811
Expected Start Date: 12/06/2023



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