Retail Store Assistant

13 hours ago

Gurugram Haryana, India Kiwi Kisan Window Full time

**Job Title**: Store Assistant
**Location**: Cyber Greens, Sector 24, Gurugram (KIWI Retail Store)

**Overview**

The Store Assistant will support the Store Manager in the day-to-day operations of the store. This includes maintaining stock, ensuring a clean and organized store environment, assisting customers with inquiries, processing transactions, and supporting other team members. The role requires strong communication skills, attention to detail, and a customer-focused attitude.

**Key Responsibilities**:

- **Customer Service**:

- Greet customers as they enter the store and provide assistance with product selection.
- Answer customer queries, resolve complaints, and ensure a pleasant shopping experience.
- Assist in handling customer returns and exchanges in a polite and efficient manner.
- **Inventory Management**:

- Assist in the receiving, stocking, and organizing of inventory.
- Monitor stock levels and ensure shelves are adequately stocked at all times.
- Perform regular inventory checks and report discrepancies to the Store Manager.
- Assist in ordering and replenishing inventory as needed.
- **Sales and Transactions**:

- Operate the cash register and handle transactions accurately.
- Assist customers with online orders, returns, and loyalty programs if applicable.
- Process payments and issue receipts efficiently.
- **Store Maintenance**:

- Keep the store clean, organized, and visually appealing.
- Assist in setting up and arranging displays according to company standards.
- Ensure compliance with safety and security protocols.
- **Team Support**:

- Work closely with the Store Manager and other team members to ensure smooth store operations.
- Provide support during busy periods, such as sales or promotions.
- Assist in staff training and onboarding as required.
- **Reporting**:

- Keep the Store Manager informed of any operational issues or customer concerns.
- Assist in preparing daily sales reports, inventory logs, and other necessary documentation.

**Skills and Qualifications**:

- **Education**: High school diploma or equivalent (some positions may require additional qualifications).
- **Experience**: Prior experience in retail, customer service, or a related field is preferred but not mandatory.
- **Skills**:

- Excellent communication and interpersonal skills.
- Basic math and computer skills for handling transactions and inventory.
- Strong attention to detail and organizational skills.
- Ability to work in a team and independently.
- Flexibility to work on weekends, holidays, and shift schedules as needed.

Pay: ₹10,000.00 - ₹18,000.00 per month

**Experience**:

- Retail store: 1 year (required)
- FMCG: 1 year (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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