Instructional Designer

2 weeks ago


Bengaluru, India Yellow.ai Full time

**About Us**
- Headquartered in San Mateo, Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste Connections, Ferrellgas, and Randstad, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP).
- DAP’s proprietary multi-LLM AI engine, DynamicNLP, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages. We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. We were recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

**Our Company's Values**

**Execute with Clarity & Focus**:

- Pursue objectives with precision and unwavering focus.

**Create Customer Success**:

- Create a customer-centric culture that prioritises experience and satisfaction.

**Move the Needle Everyday** - Drive continuous improvement and make tangible progress each day.

**Demonstrate Grit** - Exhibit resilience, determination and tenacity in overcoming challenges.

**Do More with Less**:

- Maximize productivity and outcome while operating within resource constraints

**One**
**Yellow.AI**
**Team** - Foster a culture of unity and collaboration across the workforce of Yellow.AI.
- Yellow.aiis seeking a talented and experienced Instructional Designer and
- Content Creator to join our Academy team. As an Instructional Designer and
- Content Creator, you will play a vital role in developing and delivering high-quality
- eLearning courses focused on Yellow.ai Product.- engaging and effective learning experiences for our global audience. You will be
- responsible for conducting needs assessments, designing instructional materials,
- and developing interactive multimedia content. Additionally, you will ensure that all
- courses meet established learning objectives and are delivered using industry best
- practices.
- This is an exciting opportunity for a motivated and creative professional with a
- passion for instructional design and technology. If you are eager to make a
- meaningful impact in the eLearning industry and contribute to the professional
- development of IT professionals worldwide, we want to hear from you.
- **Responsibilities**
- develop course content
- Design and develop innovative and interactive eLearning materials, including
- instructional videos, simulations, and assessments.
- Conduct thorough research on Yellow.ai products and stay up-to-date with the
- Product
- Ensure that all learning materials are aligned with instructional design
- principles and best practices
- Utilize learning management systems to deliver and track eLearning courses
- Create engaging and visually appealing visual aids, such as graphics and
- illustrations
- Evaluate the effectiveness of instructional materials and make improvements
- as necessary
- As an instructional designer must be able to bring new and innovative ideas to
- the table to ensure that your eLearning program captures (and keeps)
- learners’ attention.

**Job Requirement**
- Bachelor's degree in Instructional Design, Education, or a related field
- Minimum of 3+ years’ experience as an instructional designer, curriculum
- development, and content creation and developing e-learning
- content (preferably technology platforms).
- Experience with e-learning authoring tools (eg, Articulate Storyline, Adobe
- Captivate)
- Experience managing Learning Management Systems (LMS)
- Solid understanding of instructional design models, such as ADDIE and SAM
- Experience in writing effective and engaging copy, instructional text, audio
- scripts/video scripts and storyboards that will articulate ideas into structured,
- engaging content and e-learning curricula modules.


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