Delivery Partner

4 weeks ago

AJCBose Road Kolkata West Bengal, India Delivery Pigeon Full time

**About Us**:
Delivery Pigeon is one of the leading, dynamic and rapidly growing e-commerce company providing efficient door-to-door delivery services. We specialize in catering to the needs of online businesses and individual customers, ensuring seamless and timely deliveries across various locations.

**Job Title: Delivery Partner**

**Overview**:
As a Delivery Partner, you will be responsible for ensuring timely and accurate delivery of goods to our customers. You will play a critical role in maintaining our commitment to excellent customer service by delivering items efficiently and safely. This position requires strong communication skills, attention to detail, and the ability to work independently.

**Key Responsibilities**:

- **Delivery Operations**:

- Pick up items from designated locations according to delivery schedules.
- Safely transport goods to customers' addresses using assigned vehicles or modes of transportation.
- Ensure all deliveries are made within the specified timeframe.
- Handle and load items with care to prevent damage during transit.
- Follow designated routes and navigation instructions to optimize delivery efficiency.
- Verify the accuracy of delivery orders before departure.
- **Customer Service**:

- Provide friendly and professional customer service during delivery interactions.
- Communicate effectively with customers to confirm delivery details and address any inquiries or concerns.
- Handle delivery-related issues or complaints in a timely and courteous manner.
- Represent the company in a positive manner at all times.
- **Vehicle Maintenance**:

- Conduct routine inspections of assigned vehicles to ensure they are in proper working condition.
- Report any mechanical issues or safety concerns to the appropriate department.
- Maintain cleanliness and organization of delivery vehicles.
- **Safety Compliance**:

- Adhere to all traffic laws, regulations, and company safety policies while operating delivery vehicles.
- Practice safe driving techniques and defensive driving practices to minimize accidents and injuries.
- Use appropriate safety equipment, such as seat belts and reflective vests, during delivery activities.

**Qualifications**:

- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Previous experience in delivery or transportation preferred.
- Familiarity with local roads and navigation tools (e.g., GPS devices, maps).
- Strong communication and interpersonal skills.
- Ability to lift and carry heavy items as needed.
- Attention to detail and accuracy in delivery documentation.
- Flexibility to work varied shifts, including weekends and holidays.
- Commitment to maintaining a high level of professionalism and customer service.

**Benefits**:

- Competitive salary and benefits, bonuses and performance-based incentives.
- Opportunity for growth and career promotions within a dynamic company.
- Work in a fast-paced and rewarding environment.

**To Apply**:
If you are a highly motivated and customer-focused individual with a passion for logistics, we encourage you to apply Please submit your resume to:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹24,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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