Reservation Exicutive
3 weeks ago
Review and implement new Reservations procedures.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Input and access data in reservation system.
Respond to any challenges found for accommodating rooming requests.
Set-up proper billing accounts according to Accounting policies
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats
**Salary**: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Vythiri, Wayanad - 673576, Kerala: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many year of experience hotel or resort reservation?
**Education**:
- Diploma (required)
**Experience**:
- Hotel management: 1 year (required)
- Reservation/ front office: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
Willingness to travel:
- 25% (preferred)
**Speak with the employer**
+91 9539091475
