Call Centre Trainer

2 weeks ago


Chennai, India Alliance Group Full time

**Who should apply?**

Preferably an MBA with Certifications in Training (preferably from NIS Sparta or other good training institutions).
- 10 - 15 yrs experience in Tele sales & Tele sales Training/Coaching (5 to 6 yrs experience in training/coaching Telesales teams is mandatory).
- We are looking for a top-class trainer with experience in designing and delivering successful training programs for **Telesales** teams in a customer-facing direct sales organization.
- Highly Energetic, Analytical and passion for training
- Excellent communication and interpersonal skills.

**Roles and Responsibilities**:

- Design and Delivery of Training programs for our **Telesales team** and follow up of training goals to ensure actual transformation happen.
- Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills.
- On job training/Induction training at regular intervals.
- Conduct Training need and analysis and prepare training calendar for the entire team.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions
- Trainers must be capable of counselling and coaching and improve performance our sales/presales personnel.

**Salary**: ₹1,000,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telesales Training Or Coaching: 5 years (required)
- total work: 10 years (required)

**Speak with the employer**
+91 9841147439
Expected Start Date: 19/07/2024



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