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Chat Support Executive

4 weeks ago


Krishna Nagar Delhi Delhi, India Genalpha Cosmetics Private Limited Full time

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support

**Position** : Chat Support Executive

**Key Responsibilities**:

- Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively
- Assist our customers by understanding their services and providing accurate information to them
- Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,709.91 - ₹22,836.82 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person