Logistic Co-ordinator

1 month ago


Mumbai, India RAD Data Communication Full time

Monitoring support services agreements on a daily basis.

Generate and follow-up on services renewals and quotations for international regional sales managers and sales operations.

Support Head of International Services

Identify which cases to be prioritized (according customer requirement) for advance replacement

Keep record of Total Loss units

Prepare weekly report of RMA for RJIL

Prepare a report of material inward in JoshTech (Local Logistics partner)

Verify the SLA by checking if the units are being repaired within a given time frame

Check and verify if Josh tech team is facing any challenges to repair any unit and resolve them by coordinating with relevant HQ teams

Identify the units which are non-repairable by JoshTech and arrange to send them to HQ FT (Final Testing Dep.) for repair

Keep track of all the units sent to HQ for repair

Work with HQ repair center to get the repaired units back ASAP

Prepare separate quarterly report of total inventory to update the status to management and customer

Handle all the escalations from customer related to RMA and logistics and update the local PM

SOR approval in system whenever needed for new or extension or submitting SOR for new spare requirements whenever needed

**Salary**: ₹8,351.62 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: One location

Application Deadline: 29/06/2023
Expected Start Date: 18/06/2023


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