Restaurant Captain
2 weeks ago
scheduling restaurant staff and delegating tasks
- hiring, training, and managing restaurant staff,
- ordering food, alcohol, and cleaning supplies
- supervising the preparation, display, and delivery of food and drinks
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and individual ingredients
- educating staff about potential food allergies and how to make customers aware of these ingredients
- maintaining good relationships with suppliers
- meeting quarterly budgets and quotas
- reducing operational costs
- increasing productivity
- ensuring all staff follow strict personal safety, food safety and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- managing inventory
- interacting with restaurant guests to gauge satisfaction and improve customer service
- responding to customer feedback and resolving conflicts effectively
- operating the point-of-sale system, processing payments, and issuing gift cards
- arranging group events and ensuring the restaurant and staff meet service and food expectations
- catering for VIP guests
- authorizing refunds or other equivalent options
- assisting in the development of menu offerings and changes based on costs and customer preferences
**Salary**: ₹8,595.62 - ₹23,645.64 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
**Speak with the employer**
+91 9747991143
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