Lobby Hostess

3 weeks ago

Mumbai, India Automobile Dealers Full time

**ONLY FEMALE CANDIDIATE SHOULD APPLY**

**Lobby Hostess / Receptionist -Job Description**

DUTIES AND RESPONSIBILITIES:

- Ensure that the Customer data is being captured.
- Assisting & engaging the customer while he/she is at the Navigation Portal.
- Ensure that all customers are attended without any delay.
- Greeting the customer, both at the time of arrival and departure.
- Ensure that all queries of the customers have been addressed.
- Basic understanding of all MSIL products & offerings so that they can clear any doubts of customers.
- Should access the feedback, resolve & escalate any issues if required.
- Should be well versed with all MSIL policies (Schemes/Offers etc.)
- Ensure that customer requirement are met and excellent services are provided.
- Ability to handle heavy workloads and take on added responsibilities if required.
- If the customer is with kids, ensure kids are engaged in activities like puzzle etc.

**Skills**:

- Knowledge about products.
- Knowledge of allied business and overall dealership functioning would be an added advantage.
- Good Communication skills & fluency in English is required.
- Good Interpersonal skills are an integral part of the role.
- Should be very patient and should possess good listening and understanding skills.
- Good networking within dealership (GM/SM/TL/DSE)

Skills Required

Hospitality

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

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