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Insurance Production Support

1 month ago


Mumbai Maharashtra, India QualityKiosk Technologies Full time

Cloud EngineeringMumbaiPosted On
- 20 May 2024
- Required Experience
- 0 - 3 Years
Basic SectionNo. Of Openings

1

Designation

Application Support Engineer

Closing Date

20 May 2024
- OrganisationalMainBU

Cloud

Sub BU

Cloud Engineering

ParentCC

COGS

CostCenter

COGS

Legal Entity

QualityKiosk Technologies Private Limited

Legal Entity Location

Navi Mumbai

Country

India

Region

India

State

Maharashtra

City

Mumbai

Working Location

Worli

Client Location

NA
- SkillsSkill

INSURANCE

UAT

LOS

Highest Education

B.COM

B.TECH

CERTIFICATION

No data available

Working Language

ENGLISH

Hands on experience of APM (Application Performance Monitoring) > Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM > Experience on Ticketing tool like Service Now, Jira, ITSM > Good Knowledge of SQL and Linux and Basic understanding of Java > Basic understanding of Incident Management Process and Lifecycle > Basic understanding of SLA/KPIs > Basic knowledge of Microsoft Excel and Power Point > Good Decision making, analytical and time management skills. > Multitasking abilities > Ability to work from office. > Ability to commute to office on self-basis. > Excellent communication skills > Flexibility to work in 24/7 shifts > Providing RCA for Incidents and preparing chronology. > Supporting Application Team with SR and extracting result from Database as required.


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