Back Office Assistant

7 months ago

Delhi Delhi, India CAPRICORN IDENTITY SERVICES PRIVATE LIMITED Full time

Assist clients with inquiries related to insurance policies, coverage options, and claims procedures.
- Maintain and update client databases, ensuring all information is current and accurate.
- Collaborate with insurance agents to identify client needs and recommend suitable insurance products.
- Prepare insurance quotes and proposals for clients based on their requirements.
- Handle administrative tasks such as filing paperwork, organizing documents, and maintaining records.
- Coordinate with insurance underwriters to obtain quotes and negotiate terms on behalf of clients.
- Monitor policy expiration dates and follow up with clients for renewal processes.
- Assist in the resolution of client complaints or concerns in a timely and professional manner.
- Stay updated on industry trends, regulations, and changes in insurance products and services.
- Provide support during the claims process, including documentation, communication with insurers, and follow-up until resolution.
- Collaborate with other team members to achieve team goals and objectives.

**Salary**: ₹10,334.28 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Life insurance

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**

+91 9354266363

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