Content & Client Experience Strategist with Ui/ux

2 weeks ago

Bengaluru Karnataka, India IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Key Responsibilities:

- Cultivate a deep understanding of the market, clients, and IBM's differentiated value.
- Develop well-reasoned points of view on how IBM technology delivers value across themes, industries, and business imperatives.
- Craft unique narratives for priority IBM events and client experiences, addressing target audience pain points, motivations, and information needs.
- Collaborate with cross-functional teams including product and content marketing, communications, offering management, and sales to align content and experiences with business goals.
- Galvanize stakeholders at varying seniority levels to ensure a unified narrative that reinforces IBM's overarching story.
- Design and improve user interfaces and experiences, incorporating feedback and strategy to enhance overall design aesthetics and usability.
- Create diverse content, including keynotes, discussion guides, panel Q&A, speaking session storyboards/flows, speaking scripts, session titles and abstracts, booth copy and signage, etc.
- Provide recommendations on client-facing assets such as case studies, videos, and demos.
- Collaborate across the team to bring event themes to life in innovative ways. Measure and analyze content performance, continuously refining content and experience strategies to achieve business objectives.

Required Technical and Professional Expertise
- Proven experience in content strategy and storytelling, with a focus on technology.
- Strong understanding of user interface and user experience design principles.
- Ability to design UI/UX and enhance designs based on user feedback and strategic considerations.
- Excellent collaboration and stakeholder management skills.
- Demonstrated ability to translate complex technical concepts into accessible and engaging content.
- Strong project management skills with the ability to handle multiple tasks and deadlines.
- Experience working in cross-functional teams and collaborating with diverse stakeholders.
- Passion for technology and a keen interest in driving business growth through impactful storytelling.

Preferred Technical and Professional Expertise
- Creative thinker with a passion for storytelling and curiousity for new technologies and trends
- Advanced project management skills and experience with the ability to manage multiple projects and priorities simultaneously (3+ years)

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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