Packaging Support

4 weeks ago

Pune, India CGI Full time

**Job Location**: Pune India

**Required Background**: 4 Years Degree in Computer Engineering or related field. Strong
infrastructure background with 4 or more years of practical Experience
implementing, administration, configuration and troubleshooting of
SCCM and Intune related packaging. Experience with packaging tools like with Admin Studio, Wise Package Studio, and install Shield tools and virtualization Technologies, Application packaging using Win32 Content Prep tool, WCD, WinRAR, IExpress, Visual Studio, PowerShell/VB Scripting etc.

**Job Level**:
**Position Description**: The position is a global role and is responsible for engineering activities around Workplace management tools such as SCCM, Intune for packaging with various tools.

**Skills**:

- 4+ years overall IT experience with 3+ years of experience in managing and maintaining Microsoft Windows environments using enterprise systems management tools such as SCCM, Intune.
- Experience in deploying Windows 10 across an enterprise
- Management of solutions with SCCM and Intune
- SCCM and Intune Application Packaging and Distribution
- Use of packaging tools like Admin Studio, Wise Package Studio, Flexera and install Shield tools and virtualization Technologies, Application packaging using Win32 Content Prep tool, WCD, WinRar, IExpress, Visual Studio, etc.
- LOB [MSI, MSIX, APPX ] or Win32 apps [Intune package]
- Experience in creating and maintaining complex installers (InstallScript and Windows MSI).
- Experience in enterprise Desktop Management, and Electronic Software Distribution. Strong working knowledge of windows installer, MSI tables, windows registry entries, and installing system drivers.
- Experience on Windows 10 Operating System
- Strong PowerShell/VB Scripting skill
- Experience with PowerShell App Deployment Toolkit (PSADT) packaging technology.
- Excellent communication, writing, meeting facilitation.
- Flexibility to adjust to changing requirements, schedules, and priorities.

Special skills / Certifications / Requirements if any
- ITIL V4 Foundation

Soft skills
- Detail oriented, able to clearly communicate ideas and work as part of a team
- Good written and verbal communication skills to co-ordinate tasks with other teams
- Ability to multi-task and handle multiple priorities
- Strong interpersonal skills
- Strong understanding of asset management processes and principles for tracking IT assets
- Strong attention to detail
- Ability to quickly adapt to changes
- Enthusiastic, cooperative, and positive behavior
- Creative, thinking outside of the box, eager to learn and truly committed to the success of the company
- Must be able to work in a team environment with a “can do” attitude capable of overcoming difficult challenges.
- Self-motivated, with keen attention to detail and excellent judgment skills

**Job Description**:
**Responsibilities**:

- The role requires close workings across multiple IT departments to address their needs through an end-to-end project execution lifecycle within End User eXperience team in a global environment.
- Key member of our Escalation team interfacing, collaborating, and governing all work related to this role
- Responsible for configuring and manage App Protection Policy and Configuration Policy.
- Real time troubleshooting related to SCCM/Intune issues.
- Designs, develops, documents, and revises environment or solution.
- Create HLD and LLD documents as per requirements and project needs for the SCCM/Intune deployments
- End to end migration strategy for the windows and Mac based package or smoke testing for the apps like LOB [MSI, MSIX, APPX ] or Win32 apps [Intune package])
- Proposes technical solutions to build scalable solutions and exhibit a pragmatic view on reducing technical debt.
- Analyze business requirements and design technical architectures following best practices in close collaboration with internal and external stakeholders and technology specialists.
- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
- Analyzes technical problems and troubleshoot them to prevent future occurrences.
- Translates technical requirements into understandable business language for end users.
- Able to establish new standards for quality, performance, or productivity
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Applies new solutions through research and collaboration with team and determines course of action for new initiatives.

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owne

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