Customer Sales Representative

2 months ago


Chandigarh, India Colossus Ventures India Full time

**Responsibilities**:

- Handle incoming calls from customers in a professional and courteous manner.
- Listen actively to customer needs and provide accurate information about our products and services.
- Utilize effective sales techniques to promote and sell products to customers.
- Meet or exceed sales targets and quotas on a consistent basis.
- Maintain thorough knowledge of company products, pricing, and promotions.
- Identify opportunities for upselling or cross-selling additional products to customers.
- Follow up with customers to ensure satisfaction and resolve any issues or concerns.
- Document all customer interactions and sales activities accurately in the company's CRM system.
- Collaborate with team members and other departments to improve overall sales performance and customer satisfaction.
- Stay updated on industry trends and competitor offerings to effectively position our products in the market.

Qualifications:

- High school diploma or equivalent; Bachelor's degree preferred.
- Proven experience in sales, preferably in a call center or customer service environment.
- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
- Strong interpersonal skills with the ability to build rapport and establish trust with customers.
- Demonstrated ability to effectively close sales and overcome objections.
- Ability to multitask, prioritize, and manage time efficiently.
- Familiarity with CRM software and basic computer proficiency.
- Willingness to work flexible hours, including evenings and weekends, as needed.
- Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment.
- Commitment to providing outstanding customer service and achieving sales goals.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Shift:

- Day shift
- Fixed shift
- US shift

Supplemental pay types:

- Bonus pay
- Performance bonus
- Quarterly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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