Makeup Artist Receptionist

2 months ago

Delhi Delhi, India Oh! Puhleeez Digital Marketing Solutions Full time

Here’s a detailed list of job responsibilities for a **Makeup Artist Receptionist**:
**1. Front Desk Management**
- Welcome clients warmly and ensure they feel comfortable upon arrival.
- Manage the front desk area, keeping it tidy and organized.
- Handle walk-in clients and assist with scheduling appointments.

**2. Appointment Scheduling and Management**
- Coordinate and manage bookings for makeup sessions, trials, and consultations.
- Maintain an accurate appointment calendar and avoid double-booking.
- Manage cancellations or rescheduling requests efficiently.

**3. Client Relationship Management**
- Build positive relationships with regular clients to encourage loyalty.
- Assist clients in selecting suitable makeup services or packages.
- Collect client feedback and share it with makeup artists for continuous improvement.
- Handle customer complaints or issues and escalate them when necessary.

**4. Sales and Product Promotion**
- Promote makeup products and recommend after-care items available at the salon.
- Assist in upselling services such as bridal packages or premium sessions.
- Maintain knowledge of promotions and discounts and inform customers accordingly.

**5. Payment and Billing Management**
- Process payments through cash, credit cards, or digital payment methods.
- Issue invoices, receipts, or bills as needed.
- Manage daily cash flow and maintain records of transactions.

**6. Communication and Coordination**
- Coordinate between clients and makeup artists to ensure smooth operations.
- Inform makeup artists about any specific client needs or preferences.
- Keep track of makeup artist availability and communicate schedule changes.

**7. Inventory and Supplies Management**
- Monitor front-desk supplies like brochures, promotional materials, and stationery.
- Coordinate with the team to ensure retail shelves are stocked with products.
- Inform the manager when inventory needs replenishing.

**8. Administrative and Reporting Tasks**
- Maintain a log of daily appointments, cancellations, and walk-ins.
- Prepare daily or weekly reports on appointments, revenue, and customer inquiries.
- Update client records and ensure the confidentiality of client information.

**9. Support with Events and Special Occasions**
- Assist in planning and managing makeup-related events, workshops, or promotions.
- Help manage bridal trials, photo shoots, or group bookings efficiently.

**10. Personal Skills and Qualities Required**
- **Excellent Communication Skills**: Engage professionally with clients in person, over the phone, and online.
- **Organizational Skills**: Manage multiple tasks efficiently without errors.
- **Attention to Detail**: Ensure schedules are accurate and services align with client expectations.
- **Sales Ability**: Promote additional services or products without being intrusive.
- **Adaptability and Patience**: Handle last-minute changes and difficult customers gracefully.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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