Operations Executive

6 months ago


Hyderabad, India Boston living Full time

**Job Title: Operations Executive**

Experience: 2-3 years

Salary Range: 18k to 22k per month

**Job Summary**:
**Responsibilities**:

- Handle maintenance tickets, ensuring timely closure and communication with guests.
- Manage digital check-in and check-out clearances, ensuring rooms are ready before guest arrivals, and conducting thorough room checks during check-out.
- Coordinate next day arrivals, departures, and events.
- Update various reports digitally, including discrepancies, sleep-outs, and linen stock.
- Supervise daily linen changes, maintaining category-wise updates.
- Ensure equal linen distribution and update digital checklists.
- Oversee deep cleaning activities and maintain equipment.
- Actively manage and close zero tickets (cleaning and linen change).
- Conduct staff briefings and training sessions, ensuring 100% performance.
- Maintain equipment counts and submit reports.
- Raise weekly purchase indents.
- Ensure SOP and checklist adherence.
- Encourage staff to propose initiatives.
- Gather feedback from guests.
- Coordinate weekly community events with the Purchase and Community Manager to enhance guest experiences.
- Ensure proper staffing and setup to consistently meet guest expectations.
- Conduct weekly Operations Keys audit.
- Perform daily kitchen audits.
- Maintain cleanliness and hazard-free conditions in the Operations Room.
- Ensure strict adherence to all SOPs and checklists to enhance the guest stay experience.
- Encourage staff to share two initiatives that improve service patterns and cost control.

**Prerequisites**:

- 2-3 years of experience in housekeeping, maintenance, or facility management.
- Strong organizational and leadership skills.
- Decent communication and interpersonal skills.
- Proficiency in using relevant tools, equipment, and technology.
- Adherence to standard operating procedures (SOPs).

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Application Question(s):

- How many years of Operations/Housekeeping experience Do you have towards hospitality industry

**Speak with the employer**
+91 6303529847


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