Floor Incharge

Overview: The Floor Incharge is responsible for overseeing and managing the operations and staff on a specific floor or area within a company or organization. This role involves ensuring smooth day-to-day activities, maintaining a high standard of service, and managing a team to achieve operational goals.

**Responsibilities**:
**Supervision**: Directly supervise and coordinate activities of floor staff, including assigning tasks, monitoring workloads, and ensuring adherence to company policies and procedures.

**Training and Development**: Conduct training sessions for new and existing staff, ensuring they are equipped with the necessary skills and knowledge to perform their roles effectively.

**Customer Service**: Maintain a high level of customer service by addressing customer concerns, resolving issues, and ensuring a positive experience for visitors or clients.

**Inventory Management**: Oversee inventory levels, including restocking, ordering, and maintaining appropriate stock levels to meet customer demand.

**Quality Control**: Monitor and enforce quality standards, ensuring that products or services meet or exceed company guidelines.

**Health and Safety**: Ensure compliance with health and safety regulations, conducting regular checks to maintain a safe environment for both customers and staff.

**Report Generation**: Prepare regular reports on floor activities, including sales figures, inventory levels, and any issues that need addressing.

**Collaboration**: Coordinate with other departments or teams to ensure smooth operations, efficient communication, and effective problem-solving.

**Problem Solving**: Address any issues or conflicts that arise on the floor promptly and efficiently, finding solutions and preventing their reoccurrence.

**Performance Evaluation**: Conduct performance reviews and assessments for staff, providing feedback, setting goals, and identifying areas for improvement.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9048410777