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Vip Service Executive
4 weeks ago
**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.
4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.
5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.
6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.
**Qualifications**:
1. Minimum of 3 years of stable experience in customer support or sales.
2. Excellent communication skills, both written and verbal.
3. Strong problem-solving abilities and attention to detail.
4. Customer-centric mindset with a passion for helping others.
5. Ability to work in a fast-paced environment.
6. Basic computer skills and familiarity with CRM systems.
7. Graduation is mandatory
**Benefits**:
- Competitive salary
- Health insurance
- Career growth opportunities
- Positive and vibrant work environment
**Job Types**: Full-time, Permanent
Pay: ₹38,000.00 - ₹50,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- what was your last In hand salary?
- Do you speak any other regional Languages?
**Education**:
- Bachelor's (required)
**Experience**:
- customer service / Telesales: 3 years (required)
**Language**:
- English (required)
Work Location: In person