Telesales Executive

6 days ago

Meerut Uttar Pradesh, India Websof Solution Full time

**Job Title**:
Sales Executive / Telesales Executive

**Department**:
Sales and Marketing

**Reports To**:
Sales Manager / Team Lead

**Job Summary**:
**Key Responsibilities**:
**Sales Executive**
- **Lead Generation**:

- Identify potential customers through various channels such as networking, research, and referrals.
- **Client Relationship Management**:

- Build and maintain long-term relationships with clients to foster trust and loyalty.
- **Sales Pitch**:

- Present and promote products or services to meet customer needs effectively.
- **Negotiation**:

- Handle price negotiations and close deals to achieve sales targets.
- **Market Analysis**:

- Stay updated on market trends, competitor products, and pricing strategies.
- **Reporting**:

- Prepare and deliver detailed sales reports to management.

**Telesales Executive**
- **Outbound Calling**:

- Contact potential or existing customers to inform them about products or services.
- **Customer Inquiries**:

- Address questions and concerns, providing accurate and relevant information.
- **Database Management**:

- Maintain accurate records of calls, sales, and customer information.
- **Target Achievement**:

- Meet or exceed daily/weekly/monthly sales targets and KPIs.
- **Follow-Up**:

- Schedule and conduct follow-ups with prospects to convert leads into sales.
- **Feedback Collection**:

- Gather feedback from customers to improve product offerings and services.

**Skills & Qualifications**:

- **Educational Background**:

- Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory).
- **Communication Skills**:

- Excellent verbal and written communication skills.
- **Interpersonal Skills**:

- Strong relationship-building and negotiation skills.
- **Technical Proficiency**:

- Familiarity with CRM tools, MS Office, and call-handling software.
- **Sales Skills**:

- Proven track record of meeting or exceeding sales targets.
- **Adaptability**:

- Ability to work under pressure and adapt to changing market dynamics.

**Key Performance Indicators (KPIs)**:

- Number of leads generated and converted.
- Revenue achieved against targets.
- Customer satisfaction and retention rates.
- Efficiency in follow-ups and call handling.

**Work Environment**:

- Office-based or hybrid (for telesales).
- May require occasional travel (for sales executives).

**Salary**:
Pay: ₹8,850.75 - ₹27,563.16 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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