IT Helpdesk Mumbai

3 weeks ago


Madhapur Hyderabad Telangana, India Locuz Enterprise Solutions Full time

Hardware knowledge of Desktop / Laptop / Printers
2. Strong Knowledge of Windows desktop OS installation/troubleshooting ( Win 8.1 / Win 10 / Win 11 / MAC OS is optional )

4. Basic networking & Troubleshooting of LAN, Wi-Fi-related issues.
5. Good knowledge of Antivirus clients & troubleshooting.
6. Remote support & guiding the users in resolving the system-related, network-related issues.
7. Coordinating with OEM / Vendor for repair / warranty-related issues.
8. Basic knowledge on MS office ( word / excel )



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