Patient Safety Monitor
3 months ago
Job Purpose (State in one sentence the overall objective of the job)
The role provides day-to-day case monitoring, assessment and reporting of quality and adverse event complaint records involving Alcon manufactured products and responds to complaint activities required to comply with local and international regulations, guidelines, and applicable directives. This role may be required to work in shifts.
Major Accountabilities (Describe the main results of the job to be achieved)
Case Processing:
- Process case files according to Standard Operating Procedures (SOP).
- Work with affiliate offices to ensure required dataset has been received/requested.
- Re-assess the data, ensure accurate product selection and assign required event code(s) in the system.
- Complete initial and follow-up reporting assessments as information is received (initial report, follow-up questionnaires, phone calls, investigation findings).
- Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries
- Launch required quality investigation records.
- Schedule expedited and periodic regulatory reports based on local and international reporting regulations.
- Perform and receive quality feedback on case management and coding.
- Adherence to all corporate compliance guidelines & corporate programs.
- Maintains a working knowledge of the following:
- Alcon Products for assigned therapeutic areas and corresponding documentation (Product Information, Directions for Use, Manuals, Promotional materials)
- Eye anatomy
- Common diseases
- Ophthalmic evaluation procedures
- Eye terminology and abbreviations
- Safety database(s) and reporting tools
- Process and review Surgical - Intra Ocular Lens (IOL) complaint records in accordance with Alcon Standard Operating Procedures (SOPs)
- Provide support in reconciliation activities and audit as required.
- Evaluate and escalate potential safety issues to management.- Key Performance Indicators (Indicate how performance will be measured: indicators, activities )
- KPIs will be outlined in detail in the goal sheet, and will largely be around below parameters:
- Meets internal and external quality standards
- Review and close files within prescribed timelines
- Creates high quality regulatory reports for submission on or before assigned due dates- Ideal Background (State the minimum and desirable education and experience level)
- Education
- Minimum: Graduation in Science
- Desirable: Graduation in Optometry/ Pharmacy/M. Pharm/B. Pharm /BDS/BAMS/BHMS/ Biomedical Engineering / Registered Nurse
- Experience requirement:
- Minimum: Healthcare professional with 1-2 years of experience
- Desirable: Experience in Device Vigilance / Pharmacovigilance / Regulatory Submissions / Clinical Research / PVPI/ Medical Coding
- Languages:
- Minimum: English (written and spoken)
- Specific Professional Competencies: Indicate any other soft/technical/professional knowledge and skills requirements
- Excellent listening ability and communication skills
- Excellent decision quality and negotiation skills
- Ability to manage multiple tasks, attention to detail, prioritize work and manage time well
- Knowledge and understanding of national and international medical device regulations and regulatory guidelines
- Knowledge of medical aspects of medical device safety, medical device vigilance in pre
- and post-marketing safety practice
- Basic knowledge of MS Office
ATTENTION: Current Alcon Employee/Contingent Worker
- Find Jobs for Employees
- Find Jobs for Contingent Worker
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
-
Patient Safety Monitor
1 month ago
Bengaluru, Karnataka, India Alcon Full timeCase Processing:Process case files according to Standard Operating Procedures (SOP). - Work with affiliate offices to ensure required dataset has been received/requested. - Re-assess the data, ensure accurate product selection and assign required event code(s) in the system. - Complete initial and follow-up reporting assessments as information is received...
-
Patient Safety Monitor
4 months ago
Bengaluru, India Alcon Full timeMajor Accountabilities (Describe the main results of the job to be achieved ) Case Processing: - Process case files according to Standard Operating Procedures (SOP). - Work with affiliate offices to ensure required dataset has been received/requested. - Re-assess the data, ensure accurate product selection and assign required event code(s) in the system. -...
-
Patient Safety Monitor
4 months ago
Bengaluru, India Alcon Full timeCase Processing: - Process case files according to Standard Operating Procedures (SOP). - Work with affiliate offices to ensure required dataset has been received/requested. - Re-assess the data, ensure accurate product selection and assign required event code(s) in the system. - Complete initial and follow-up reporting assessments as information is...
-
Patient Care
3 months ago
Bommasandra, Bengaluru, Karnataka, India ZealCross Private Limited Full timeKeep patient rooms tidy and sanitized - Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) - Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition - Take fluid samples or other specimens for testing - Assist nursing staff in administering basic treatments - Perform basic nursing procedures...
-
Patient Care Assistant
2 weeks ago
Bengaluru, Karnataka, India AssistHealth Full time**Job Summary**: We are looking for a compassionate and dedicated Patient Care Assistant to support patients in their daily activities and enhance their overall well-being. The PCA will work under the supervision of nursing staff, providing essential care and assistance to patients in various healthcare settings. **Key Responsibilities**: - **Personal...
-
Patient Care Coordinator
3 weeks ago
Bengaluru, Karnataka, India Axios International Full time**Position: Patient Care Coordinator - Bangalore** **Position Purpose** The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based **Duties and Responsibilities** - Liaise with hospitals, distributors, pharmacies and patients - Co-payment...
-
Drug Safety Expert I
3 months ago
Bengaluru, Karnataka, India Novo Nordisk Full timeDrug Safety Expert I **Category**:Reg Affairs & Safety Pharmacovigilance**Location**:Bangalore, Karnataka, IN**Department**: Global Safety GBS (GS - GBS).- **The Position** - A Drug Safety Expert will be responsible to ensure all the conventions are followed by safety case handlers and would drive quality deliverables, he or she would act as a bridge...
-
Safety Surveillance Adviser I
3 weeks ago
Bengaluru, Karnataka, India Novo Nordisk Full timeSafety Surveillance Adviser I **Category**:Reg Affairs & Safety Pharmacovigilance**Location**:Bangalore, Karnataka, IN **Department** : Global Safety - Global Business Services (GS-GBS).- **The Position** - As a Safety Surveillance Adviser, you will be responsible for establishment of the product safety profile during development and maintenance of the...
-
Safety Surveillance Adviser I
1 month ago
Bengaluru, Karnataka, India Novo Nordisk Full timeSafety Surveillance Adviser I **Category**:Reg Affairs & Safety Pharmacovigilance**Location**:Bangalore, Karnataka, IN **Department** : Global Safety - Global Business Services (GS-GBS).- **The Position** - As a Safety Surveillance Adviser, you will be responsible for establishment of the product safety profile during development and maintenance of the...
-
Intern - Safety Data Sciences Global Patient Safety
4 months ago
Bengaluru, India Lilly Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...
-
Patient Care Executive
4 months ago
Bengaluru, India ZealCross Private Limited Full timeKeep patient rooms tidy and sanitized - Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) - Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition - Take fluid samples or other specimens for testing - Assist nursing staff in administering basic treatments - Perform basic nursing procedures...
-
Patient Care Executive
4 months ago
Bengaluru, India ZealCross Private Limited Full timeKeep patient rooms tidy and sanitized - Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) - Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition - Take fluid samples or other specimens for testing - Assist nursing staff in administering basic treatments - Perform basic nursing procedures...
-
Road Safety Officer
4 months ago
Bengaluru, India Safety Circle Pvt. Ltd Full timeRoles & Responsibilities A road safety officer is a professional responsible for monitoring, assessing, and implementing safety measures on our roadways **Language** **Tamil,**Kannada,Telugu **Job Types**: Full-time, Permanent **Salary**: ₹10,186.62 - ₹43,787.25 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet...
-
Patient Care Executive
4 months ago
Bengaluru, India ZealCross Private Limited Full timeKeep patient rooms tidy and sanitized - Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) - Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition - Take fluid samples or other specimens for testing - Assist nursing staff in administering basic treatments - Perform basic nursing procedures...
-
Patient Caretaker
1 month ago
Bannerghatta, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full timeRoles And Responsibilities - Assist patients with daily living activities such as bathing, grooming, and dressing - Monitor and record vital signs, including blood pressure, temperature, and pulse - Administer medications as prescribed by the healthcare team - Ensure a safe and comfortable environment for patients - Provide emotional support and...
-
Patient Caretaker
1 month ago
Bannerghatta, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full timeRoles And Responsibilities - Assist patients with daily living activities such as bathing, grooming, and dressing - Monitor and record vital signs, including blood pressure, temperature, and pulse - Administer medications as prescribed by the healthcare team - Ensure a safe and comfortable environment for patients - Provide emotional support and...
-
Patient Caretaker
3 months ago
Bannerghatta, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full timeRoles And Responsibilities - Assist patients with daily living activities such as bathing, grooming, and dressing - Monitor and record vital signs, including blood pressure, temperature, and pulse - Administer medications as prescribed by the healthcare team - Ensure a safe and comfortable environment for patients - Provide emotional support and...
-
Patient Caretaker
4 months ago
Bannerghatta, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full timeRoles And Responsibilities - Assist patients with daily living activities such as bathing, grooming, and dressing - Monitor and record vital signs, including blood pressure, temperature, and pulse - Administer medications as prescribed by the healthcare team - Ensure a safe and comfortable environment for patients - Provide emotional support and...
-
Patient Caretaker
4 weeks ago
Bannerghatta, Bengaluru, Karnataka, India Avanta Healthcare Pvt. Ltd. Full timeRoles And Responsibilities - Assist patients with daily living activities such as bathing, grooming, and dressing - Monitor and record vital signs, including blood pressure, temperature, and pulse - Administer medications as prescribed by the healthcare team - Ensure a safe and comfortable environment for patients - Provide emotional support and...
-
Patient Care Assistant
1 month ago
Bengaluru, Karnataka, India Portea Home Healthcare Full time1. Assist patient in Sponge Bath 2. Give Medicine 3. Help patient to have food. 4. Assist patient to monitor vitals. Like BP Temperature Sugar levels. 5. Take Patient out and help in managing day to day care. **Job Types**: Full-time, Part-time **Salary**: Up to ₹20,000.00 per month **Job Types**: Full-time, Freelance **Benefits**: - Health...