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Tele Caller Executive
2 months ago
Inform customers about company's products/services and offers and convert leads
- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, clarifying information whenever possible
- Manage A Team Of Individuals Working On Telesales/Customer Support
- Resolve Customer Complaints Brought To Your Attention
- Create Policies And Procedures
- Plan The Training And Standardization Of Service Delivery
- Manage Inbound And Outbound Customer Calls In A Timely Manner
- Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible
- Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team
- Gain Comprehensive Product Knowledge To Enhance Customer Support
- Maintain A Pleasant Working Environment For Your Team
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
YS
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (required)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
Willingness to travel:
- 25% (preferred)
**Speak with the employer**
+91 7206226007
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