Collections Support Officer

2 months ago

Mohali, India BRIDGING TECHNOLOGY Full time

**Bridging Technologies is hiring for Collection Officer**:
Experience: 1+ yr ( International BPO)

Location: Mohali

**Primary responsibility will be making Outbound Calls and collecting overdue payments for US and Canada Healthcare Systems.**

**Responsibilities**:

- To call and follow up on allocated cases under the overdue payments.
- Review, follow and update all the allocated cases. Collect payments and curb the overdue payment accounts.
- Follow the standard operating procedures as set up by the company.
- Seek HELP, ASK wherever in doubt & ESCALATE wherever required.
- Ability to multitask and meet deadlines. Prioritize tasks to ensure the successful completion of each debt collection attempt. Achieve the targeted resolution in respective buckets every month as set by the business.
- Ability to negotiate with clients and resolve conflicts.
- Must have a minimum of 6 months experience in US Collection Officer.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting.

**Salary**: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you comfortable to work in night shifts

**Education**:

- Bachelor's (preferred)

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